A report on Employees’ Motivation (A case study)

Executive Summary

Stephenson Electrical business is a medium-size manufacturing company which deals with forty workers. These workers are divided depending on specialization into various segments of the company. This ranges from machine operation task, packaging, among other activities in the business. However, there have been incidences of employees’ lateness at work and decrease their morale when performing in the industry. This lead to inefficiency and lack of effectiveness in ”Stephenson Electrical Company”.

Table of Content

Executive summary ………………………………………………………………..2
………………………………………………………………………………………4

1.0 How to motivate employees………………………………………………………………….4

1.1 Fair remuneration……………………………………………………………………………….4

1.2 Not defaulting on payment…………………………………………………………………..4

1.3 Job security………………………………………………………………………………………4

1.4 Offering workers a day off during holidays and a worship day…………………5

1.5 Listening to their complaint and grievances………………………………………….5

2.0 Measures to increase employees’ performance……………………………………5

2.1 Job training………………………………………………………………………………………6

2.2 Employees’ performance appraisal………………………………………………………6

2.3 Employee engagement……………………………………………………………………….6

3.0 Recommendation……………………………………………………………………………….7

4.0 Conclusion…………………………………………………………………………………………7

5.0 Reference………………………………………………………………………………………….9

Introduction

All entrepreneurs are risk takers. There are various strategies in which all managers ought to follow to ensure that business becomes successful. Stephenson Electrical business is a medium-size manufacturing company which deals with forty workers. These workers are divided depending on specialization into various segments of the company. This ranges from machine operation task, packaging, among other activities in the business. However, there have been incidences of employees’ lateness at work and decrease their morale when performing in the industry. This lead to inefficiency and lack of effectiveness in ”Stephenson Electrical Company”. This paper is a request from the CEO of Stephenson Electrical to write for him a report on how he could improve employees’ morale. The report aims to address the following; measures to motivate employees which can increase their morale, discussion on how to improve employees’ performance and giving a recommendation to the CEO on various mitigations to undertake to solve the problem in the firm.

1.0 How to motivate employees

1.1 Fair remuneration

The CEO should ensure that all workers get fair remuneration at work. This involves offering fair salary and wages to all workers. This is where the employer should hire without discrimination and offering equal salaries for all workers in the similar department. For example, the CEO should not pay male workers in packaging sector higher than female workers in the same sector (Alexander, 2012, pg.87). This is because the female workers would feel discriminated and might not perform effectively and efficiently. Also paying workers based on relationships. For example, paying close friends or relatives in the firm more than other workers in the firm. In short, the CEO should ensure that there is no bias when it comes to paying the workers.

1.2 Not defaulting on payment

This is where the CEO or the employer should pay all workers in time. This can help the workers feel rewarded and appreciated. In case there is a delay in payment because of machines break down or capital inadequacy, it is the responsibility of the CEO to communicate to the employees. This makes the employees feel respected and cared for (Aligood, 2014, pg.91). It is unethical to just keep quiet and assume eve thing is fine yet the workers have not been paid the previous month salary. The workers have needs and maybe family to take care of. In case they are not paid and no explanation, they feel demotivated and this can lead to strikes, boycotting, absenteeism, less production, among other issues that affect organization’s performance.

1.3 Job security

This involves providing employees with job security. Job security involves various things such as; providing groves in case workers will work in a poor sanitation that might affect their hands. It is unethical for a company not to provide employees with job security which might risk their health. Workers may feel not valued leading to absenteeism and lack of morale to work. The CEO in this firm should examine this sector and check if all workers especially those handling machines in the firm have the right attire for the tasks. He should also ensure that the environment in which the workers are working is kept tidy by hiring cleaning workers. In case the cleaning task is too much, it is the duty of the CEO to add another cleaning employee to help the current one. This would make the current cleaner not feel overworked leading to morale increase.

1.4 Offering workers a day off during holidays and a worship day

The CEO should offer employees leaves per annum depending on the organization’s schedule. The employees have a right to worship and therefore, the CEO should set workers free this day. This would make the employee relax during these days and on the following week, they will be more likely increase their efficiency and effectiveness at work (Ashford, 2017, pg. 65). There will also be fewer chances of absenteeism since some workers would perform their home activities during this day leading to a concentration on office days.

1.5 Listening to their complains and grievances

The CEO should form it a habit to listen to employees’ complaints and grievances and attending to them in time. The manager should set a time to meet the workers whereby there would be a forum to raise their complaints. The CEO should analyze each case and listen carefully. The company should also have a suggestion box and the CEO ought to read these suggestions on daily matters to know what the employees would need to be changed or implemented. Upon listening, measures should d be undertaken and implemented. It would be unethical to offer fake promises to workers. The CEO should agree on attainable goals and salary increments instead of just accepting and later for failing to fulfil. This can lead to good working relationship and as a result, workers would feel motivated and having a sense of belonging leads to better performance.

2.0 Measures to increase employees’ performance

2.1 Job training

It is the responsibility of CEO to ensure that workers are trained accordingly before starting o work in the firm. The company should set money aside for training programmes to increase workers skills and expertise. This is one way to motivate workers. Giving workers time to attend seminars and benchmarking can also help employees to interact with other employees from different organizations dealing with electronics. As a result, the employees would wish to implement many strategies they learn from competing for firm. This can help to increase the company’s performance (Eckel, 2013, pg. 173). Though training, employees will learn how to utilize idle resources and minimize resource wastage in a firm which is beneficial to the company. The CEO should thus create time for training sessions for the workers.

2.2 Employees’ performance appraisal

The CEO ought to conduct performance appraisal on each employee after a given period of time. However, it is important not to apply job performance appraisal techniques that may lead to discrimination and poor ranking. The employer should be fair and compare recent employee’ performance with previous performance to offer the rating. After this, it is important to offer a token of appreciation to the workers. This can involve taking workers for a holiday and paying for their expenses during the holiday session. Another way may involve promoting employees depending on their performance. The CEO should not challenge those ranked low but instead motivate them through a word of encouragement instead of scolding them. This strategy can ensure the CEO and employees maintain friendships relationship which can increase their performance.

2.3 Employee engagement

The CEO ought to engage all workers in jobs activities. This is where the employees should be notified about working details and also getting involved in decision making. The strategy should not neglect the subordinate staffs and only consider the senior workers but should involve all employees. In case there is a meeting concerning organization’ tasks that ought to be notified to all workers, it should be done effectively (Kines, 2013, pg. 19). There should be no secrets that may make some workers feel neglected and disliked. Creating transparency creates a sense of belonging to all workers and Woking together as a family. Harmony and togetherness are crucial for all organization as it can lead to sharing of ideas which is productive for the firm.

3.0 Recommendation

To increase the quality electronics to increase the consumer’s satisfaction which could enhance the reputation of the business thus, increasing sales of electronics in the market. To hire competent workers who have skills in dealing with customers to continue with enhancing good customers’ relationship. To reduce costs of the product as compared with other competing firms so that to capture more clients in his business will attract more clients(Larry, et al, pg. 2). This can also reduce chances of misunderstanding and low rate of production in the company. The CEO should also improve his working area premises and ensure that he maintains hygiene within the environment. Clients like a neat entrepreneur who checks on his hygiene as well as the cleanliness of the working station. Therefore, the CEO should hire an employee to clean the organization to create a god impression on the customers. This is another factor which can affect the flow of customers in a business. The company should use the one-time batch technique to solve financial problems. This kind of strategy is regularly alluded to as a one-time occasion. The organization utilizes the conventional occasions which happen in day to day exercises of the firm. The firm should report every one of the costs credited to the one-time occasion to help the records to get it. There ought to be the chronicle of banks and indebted individuals in the income and consumptions accounts (Seref, 2016,pg.5). The examination can ascertain the equalizations and guarantee that the business stream in the anticipated shape contingent upon the money related assurance. The company should apply corporate governance to enhance the nature of incomes in the administration of the business. The administration authorities claim to meet every one of the commitments to improve adequacy and viability in exhibitions. Free executives are specialists in compelling the profit in the administration which is because of exhibiting all the elective techniques important to adjust the monetary articulations.

4.0 Conclusion

In conclusion, there are different ways to increase employees’ morale and motivate them. One of them involves offering them fair remuneration to the workers. The CEO should ensure that all workers get fair remuneration at work. This involves offering fair salary and wages to all workers. This is where the employer should hire without discrimination and offering equal salaries for all workers in the similar department. Also, it is the responsibility of the CEO to communicate to the employees. This makes the employees feel respected and cared for. It is unethical to just keep quiet and assume eve thing is fine yet the workers have not been paid the previous month salary. The workers have needs and maybe family to take care of. In case they are not paid and no explanation, they feel demotivated and this can lead to strikes, boycotting, absenteeism, less production, among other issues that affect organization’s performance among others as discussed above!

References

Alexander, C. O. (2012). “The changing relationship between productivity, wages and unemployment in the UK,”. Oxford Bulletin of Economics and Statistics , 87-102.

Alligood, B. H. (2014). Proof of Racial Discrimination in Employment Promotion Decisions. Under Title VII of the Civil Rights Act of 1964. , 48 AMJUR POF 3d.

Ashford, S. J., George, E. &Blatt, R. (2017). The opportunity and Challenges of Research on Non-standard Employement. The academy of Management Annals , 65-117.

Eckel, C. (2013). “Labor market adjustments to FDI Unemployment versus relative wages,”. Journal of Economics and Fianance , 173-189.

Hines, Tony, and M.Bruce. (2013). Fashion Marleting-Contemporary issues. Oxford: Butterwoth-Heinemann.

Larry Neal and Carl Spetzler . (2015). Wide Approach to Good Decision Making. Retrieved from https://hbr.org/: https://hbr.org/2015/05/an-organization-wide-approach-to-good-decision-making

Şeref, Michelle M. H.; Ahuja, Ravindra K. & Winston, Wayne L. (2016). Developing spreadsheet-based decision support systems: using Excel and VBA. India: Dynamic Ideas. ISBN 0-9759146-5-0.